The Solution
We designed and built InConnect, a robust, end-to-end content and network management suite for transit and DOOH operations.
InConnect consolidates system-wide tools into one interface, allowing operations teams, advertisers, and transit partners to monitor, update, and measure the network from a single source of truth. The platform supports: Content & CMS Management: Schedule, publish, and localize transit info, public messaging, and campaigns Real-Time Alerts: Push critical service updates across all screens instantly Hardware Monitoring: Track device health, connectivity, uptime, and field maintenance workflows Ad Operations: Manage placements, proofs of play, and integrated reporting Analytics & Reporting: Network performance dashboards, engagement metrics, and operational insights InConnect became the operational backbone of LinkNYC and other Intersection-managed networks—improving reliability, reducing manual workload, and allowing the system to respond faster during service changes and emergencies.
Services
Product Strategy & Systems Design
CMS Architecture & API Integration
UX/UI Design for Operations Tools
Transit Content Workflows & Alerts
Analytics Dashboards & Reporting